Privacy Policy

CPI Group respects your privacy and is bound by the National Privacy Principles contained in the Privacy Act 1988. This Privacy Policy tells you how the CPI Group will treat your personal information.

Why and how we collect your personal information

  • CPI Group collects and uses your personal information for the purposes of providing, maintaining and increasing the quality of our products and services, to better understand how people interact with us and so we can contact you with further information about our products and services where we believe it is appropriate to do so.
  • We will generally only collect personal information from you. The type of personal information that we collect will depend on how you use our services or website. We may collect your name, address, telephone number, email address or other personal information via "cookies", your login details, forms, telephone conversations or other methods.
  • Generally, we do not collect sensitive information. If we do collect sensitive information, we will do so only with your consent or where authorised by law.

Cookies

  • CPI Group’s web services sometimes use cookies. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website that uniquely identifies your browser. We use cookies to improve the quality of our service and to better understand how people interact with us. CPI Group does this by storing user preferences in cookies and by tracking user trends and patterns of how people search.
  • Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of CPI Group’s web features or services may not function properly without cookies.

Statistical information tracking

  • When you visit our website, or download information from it, our web hosting service, Hyperlink, makes a record of your visit and records the following information: your internet address, your domain name (if applicable), the date and time of your visit to the website, the pages accessed and documents downloaded, the previous website you have visited (linked from) and the type of browser you are using.
  • This information will not be used outside the bounds of this Privacy Policy.

Personal information sharing and disclosure

  • CPI Group may disclose your personal information to third parties outside the CPI Group in providing and marketing our products and services to you in keeping with the purposes why we collect and use your personal information. In such circumstances, we require these third parties to handle your personal information in accordance with our Privacy Policy and the law.
  • We may also disclose your personal information to third parties where we:
    • have your consent;
    • are allowed or required by law i.e. credit reporting agencies; or
    • have a good faith belief that access, preservation or disclosure of such personal information is reasonably necessary to protect the rights, property or safety of CPI Group, its staff, users or the public.

Information security and access

  • We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of your personal information.
  • You have a right to request access to your personal information that CPI Group holds. Please contact us to ask for access to your information.
  • You should be aware of the security risks of using the internet and take appropriate measures to protect yourself. Any information you send over the internet is sent at your own risk.

Links

  • The sites listed as results of searches or linked to by CPI Group’s web services are developed and maintained by people over whom CPI Group exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. CPI Group is not responsible for any content, links or activities of these sites but may endeavour to remove or modify the link if it is deemed appropriate or legally required of CPI Group. If there is content you are concerned about, please feel free to contact us any time.

Changes to this Policy

  • Please note this Privacy Policy will change from time to time. CPI Group expects most of these changes to be minor, but there may be changes that are more significant. We will post any changes on this page and, if the changes are significant, we will also provide a more prominent notice. Each version will be noted at the top of the page. Prior versions of this Privacy Policy will be kept in an archive for you to view.

If you have any additional questions, please feel free to contact us any time at: info@cpigroup.com.au or CPI Group, 41-45 Mills, Braeside, VIC Australia 3195