Who we are

Introduction

We’re big enough to serve…

The CPI Group is a unique and powerful mix of balanced businesses and brands focused on providing the Australian graphic arts, packaging and stationery industries with total product and service solutions. Our portfolio of companies means we’ve got you covered in paper, inks and machinery, no matter what your needs.

...and small enough to care

Although we sell paper, inks and machinery, customers tell us our real differentiator is the quality of service we deliver. It’s straightforward and uncomplicated, but more importantly, it’s personalised: we work hard at getting to know our customers and what they are really trying to achieve, and then we zero in on the best products, services and resources to deliver solutions from a wider range of perspectives.

We also understand that customers can get lost in big companies. They don’t always know the right person to turn to for help. Quite often they can be passed from one person, phone number, recorded message, voice mail or mouse click to another. That’s why taking personal responsibility and accountability for the customer is an essential part of our culture and attitude. We think it’s the chemistry of any good relationship.